Text to Speech
Upload MP3
You’ve created your first call menu
option! Keep going. When you are done, check your main greeting to
make sure everything lines up.
Canned Response
DashBoard
Virtual Receptionist
Quick settings
Contacts
Calls
Tickets
Send and receive text messages from your business number. Enter a new phone number to send your first text message..
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Tickets is an easy way to keep track of the conversations you have with each of your customers. New tickets are instantly shared with your team so that everyone is in the loop. View all tickets in a single stream or for one specific customer. Learn more.
Krishna
×
Hangouts needs the callpop plugin to make calls. Click the unblock button at the top of your browser to enable it. Learn more.
Snippet : Met Jon at Digital nyc at Newyork . Seems very intresed.
Personal : Met Jon at Digital nyc at Newyork . Seems very intresed.
Tags :
hi
Krishna
×
Hangouts needs the callpop plugin to make calls. Click the unblock button at the top of your browser to enable it. Learn more.
Snippet : Met Jon at Digital nyc at Newyork . Seems very intresed.
Personal : Met Jon at Digital nyc at Newyork . Seems very intresed.
Tags :
hi
Krishna
91 99480 52888
Hangouts needs the callpop plugin to make calls. Click the unblock button at the top of your browser to enable it. Learn more.
You may add any of the following options to your call menu.
Route callers to any combination of your LinkedPhones.
Play information for events, promotions, hours, location, etc.
Send caller to voicemail.
When you add users to LinkedPhone, a directory is automatically created for you. The directory enables your caller to specify the name of the person with whom they would like to speak.
A sub-menu provides a new menu of options for your caller. Use this feature if you have a department that requires its own call menu.
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Call Menu Settings Optional call menu settings |
Call Menu Settings
If the caller does not input an option after your call menu loops, you can perform any the following functions automatically. For example, you can send the caller to voicemail, route the call to team members, an operator, a receptionist, or simply end the call.
These settings are optional. Use these settings to modify the number of times your call menu greeting is played and what happens after a specified number of plays. How many times do you want your call menu greeting to loop?
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Delete Delete call menu options |
Call Menu
Click on the X next to the call menu options you want to delete.
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Company Directory Enable callers to search and connect with team members by name. |
1
Option Number
2
Option Function
3
Option Name
Your company directory is now active. Callers may search for
users by name and be transferred to that user. The directory is
automatically generated based on user contact profiles.
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Business Hours Set Company Line business hours. |
When closed, calls to your Company Line are transferred to voicemail.
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Business Hours Set Company Line business hours. |
When closed, calls to your Company Line are transferred to voicemail.
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Route Call Customize how calls are routed to your team. |
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Option Number
Option 1
2
Option Function
Route Call
3
Option Name
Route To Sales
Choose who receives calls for this call menu option below.
How should calls be routed to the users above? For sequential
call routing, drag the rows above to your preferred sequence.Learn
More
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Main Greeting Welcome all callers to your business. |
Your main greeting welcomes all callers to your business before
the call is routed. Note, this is not your voicemail greeting.
Configure your greeting with one of the following options: Learn
More
•No Greeting: business calls are routed without a
greeting
• Text to Speech: convert written text into natural
speech;
• Upload MP3: upload a pre-recorded MP3 file of
your message.
This call menu options routes your caller to one user or to team of users.
Play information for events, promotions, hours, location, etc.
This option sends your caller to directly to voicemail.
When you add users to LinkedPhone, a directory is automatically created for you. The directory enables your caller to specify the name of the person with whom they would like to speak.
A sub-menu provides an additional menu of options for your caller. For example, when a caller presses '5' for Sales, she may be presented with a greeting from the Sales Department along with another call menu for that department.
You may add any of the following options to your call menu.
Route callers to any combination of your LinkedPhones.
Play information for events, promotions, hours, location, etc.
Send caller to voicemail.
When you add users to LinkedPhone, a directory is automatically created for you. The directory enables your caller to specify the name of the person with whom they would like to speak.
A sub-menu provides a new menu of options for your caller. Use this feature if you have a department that requires its own call menu.
 |
Company Voicemail Set up a company voicemail box and greetings |
Set up a voicemail greeting for when your company is open and another for when your company is closed. Select the team members who should receive company voicemail. Learn More
To redo your message, please select from one of the two options below.
|
Main Greeting Welcome all callers to your business. |
Your main greeting welcomes all callers to your business before
the call is routed. Note, this is not your voicemail greeting.
Configure your greeting with one of the following options: Learn
More
•No Greeting: business calls are routed without a
greeting
• Text to Speech: convert written text into natural
speech;
• Upload MP3: upload a pre-recorded MP3 file of
your message.
|
Company Voicemail Set up a company voicemail box and greetings. |
Set up a voicemail greeting for when your company is open and another for when your company is closed. Select the team members who should receive company voicemail. Learn more.
|
Call Menu Options Customize the customer call experience |
1
Option Number
2
Option Function
3
Option Name
Select the call menu option you'd like to configure.
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Multi Digit
